Warranty

We have a standard 90 day warranty on our products.  See the below for details on each item:

If band breaks within the 90 day warranty period, we will send free replacement band…all you have to do is cover the shipping cost.
If band breaks after the 90 day warranty period, we will send a replacement band for discounted price $8 and you cover the shipping cost.
If ice pack is damaged within the 90 day warranty period, we will send free replacement ice pack…all you have to do is cover the shipping cost.
If ice pack is damaged after the 90 day warranty period, we will send a replacement pack for discounted price $8 and you cover the shipping cost.
If pulley breaks within the 90 day warranty period, we will send free replacement pulley…all you have to do is cover the shipping cost.
If pulley breaks after the 90 day warranty period, we will send a replacement pulley for discounted price $8 and you cover the shipping.

Return Policy

If you are not completely satisfied with your product and can provide explanation of any defects and send us back the product with all parts included, we will be happy to refund you the entire price of purchase.  Postage must be paid by purchaser to return any item they do not wish to receive a replacement item for at the shipper/carrier of their choosing.